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Budgets are tight, clinical standards are higher than ever and sustainability scrutiny is intensifying. Yet many hospitals still run fragmented environmental services programs: multiple disinfectant chemistries, inconsistent ordering and heavy reliance on reusable textiles that drive laundry, logistics and rework.…

Jul 13, 2026 12:00 PM – 1:00 PM CDT

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Presenters

Brooke Hossfeld, MPH, CIC, MLS (ASCP)CM

Workforce technology investments haven’t solved the underlying capacity problem. Across departments and care settings, fragmented platforms, siloed workflows and disconnected data continue to limit workforce visibility, strain clinician experience, and slow digital transformation. The problem runs deeper than technology. Without…

Aug 11, 2026 1:00 PM – 2:00 PM CDT

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Dr. Pat Hunt

Health system pharmacies are operating in one of the toughest supply environments in years. Shortages regularly reach all-time highs, drug pricing dynamics keep shifting and supply chain gaps drain margins a pharmacy can’t afford to lose. Most purchasing and procurement…

Jul 23, 2026 12:00 PM – 1:00 PM CDT

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Calvin Hunsicker

Chad O’Connor

Healthcare organizations face relentless workforce pressure, and nursing leaders are no longer asking only whether AI can help. They are asking how to implement it so front-line nurses will use it. The answer starts with asking nurses to help build…

Jul 28, 2026 11:00 AM – 12:00 PM CDT

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Presenters

Amy McCarthy, DNP, RNC-MNN, NE-BC, CENP

Bryan Sisk

Allison Schlinkert, MSN, RN, NPD-BC

Scott Eastep, MBOE, BSN, RN, CSSBB

Patient balances continue to rise, but adding billing staff isn’t a sustainable answer for growing dental organizations. Many billing teams are stuck chasing payments manually, balancing patient communications across multiple locations, and trying to improve collections in a challenging labor…

Jul 29, 2026 12:00 PM – 1:00 PM CDT

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Pam Draper

Samantha Champagnie

Most health systems still treat pharmacy as a line-item expense to control. Leaders at Ochsner Health, St. Luke’s Health System, MetroHealth and Yale New Haven Health System are taking a different approach—leveraging pharmacy intelligence, AI-enabled workflows and data-driven decision-making to improve medication…

Jul 15, 2026 12:00 PM – 1:00 PM CDT

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Presenters

Deborah Simonson, PharmD, CPEL

Joshua Weber, PharmD, MBA-HCM, CSP, BCMTMS, 340B ACE

Ryan Mezinger, RPh, CPEL

Marjorie Lazarre, PharmD, MHA

For independent practices, denials don’t just delay payments. They drain staff time, strain margins and create backlogs that take weeks to unwind. The financial impact is visible in A/R reports. The operational impact is felt in every billing cycle. Most…

On Demand

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Michelle Scott

AVP RCS Operations, Veradigm

Every health system was built around a fundamental constraint: limited human expertise. As AI changes that equation, leaders face a new challenge: solving today’s operational pressures while preparing for a future that looks fundamentally different. Join leaders from St. Luke’s…

On Demand

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Terry Ribbens, MD

Associate CMIO, St. Luke's Health System

Feby Abraham

EVP, Chief Strategy and Innovations Officer, Memorial Hermann Health System

Rohit Chandra

Chief Digital Officer, Cleveland Clinic

Biju Samkutty

Chief Operating Officer, International and Enterprise Automation, Mayo Clinic

Mike Ng

Co-Founder and President, Ambience Healthcare

Nikhil Buduma

Co-Founder and CEO, Ambience Healthcare

Michael Han, MD, MBA

Chief Medical Officer, Ambience Healthcare

Mike Valli

Chief Revenue Officer, Ambience Healthcare

Madeline Grade, MD

Clinical AI Research, Ambience Healthcare

Healthcare organizations have spent years investing in personalization, digital engagement, omnichannel outreach, and member experience. Yet despite more communications, more channels, and more technology, behavior change remains frustratingly difficult to achieve at scale. Why? Because most organizations still treat behavior…

Aug 4, 2026 11:00 AM – 12:00 PM CDT

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Presented by

Presenters

Koleen Cavanaugh

SVP & Chief Marketing Officer, Independence Blue Cross

Bukata Hayes

Chief Community Health Officer, HMO Minnesota (Blue Plus)

Nathan Foco

Chief Marketing and Insights Officer, Select Health

Trish Cox

Chief Experience Officer, SCAN Health Plan

Susan Mani

Associate VP Population Health Strategy, Humana

Jonas Puente

Associate Principal, ZS Associates

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