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Members with serious illness often experience fragmented care, avoidable hospitalizations and repeated emergency department visits before receiving meaningful support. For health plans, the result is rising utilization, higher costs and growing pressure to improve quality performance across Medicare, Medicaid and…

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Most health systems have built programs that deliver results for specific populations: cancer patients, high-risk cardiology cases, post-discharge transitions. The harder question: what happens to everyone else? Rising-risk patients with one or two chronic conditions often cycle through primary care…

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Referrals are one of the highest-volume workflows in healthcare and one of the most broken. In one large health system study, only about 54 percent of inbound internal referrals were completed. That gap represents more than lost revenue. It reflects…

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Healthcare procurement is under pressure from every direction including rising costs, supply uncertainty and growing expectations for quality. New research based on a national Advisory Board survey of over 100 health system supply chain and executive leaders reveals how organizations…

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Health systems are facing a convergence of rising outpatient demand and tightening margins, forcing real estate decisions into the strategic spotlight. At the same time, limited construction and 92.7 percent occupancy rates are tightening supply. Delayed decisions can result in…

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