Behavioral Health

A patient in crisis arrives at the ED, is stabilized, discharged with a referral — and never connects with follow-up care. Weeks later, they return. The cycle repeats. For many health systems, this is still the default model. It doesn’t…

Imagine a hospital where, in the hours after a critical incident, the response is structured and trauma-informed. Where clinicians don’t carry the “second victim” experience back into their next shift in silence. Where managers know what to say in the…

Care coordination teams are being asked to do more with less. Staffing constraints, rising costs and administrative complexity are turning what should be a straightforward patient experience — getting to care — into one of the most friction-heavy parts of…

Trying to get paid shouldn’t cost 3–4% of your revenue. Revenue cycle teams are buried in manual entry, repetitive appeals and constant troubleshooting. Platforms may surface problems, but leave staff to fix them. In this session, you’ll learn a different…

Behavioral health can no longer function as a crisis-only service line. Health systems are confronting the limits of episodic models that intervene too late, fragment care and strain emergency departments. As value-based expectations grow, leaders are redesigning behavioral health to…