Process Improvement

Hospitals are under pressure to deliver measurable gains in outcomes, patient trust and financial performance. Most organizations have pockets of excellence, but few convert those wins into reliable, systemwide results. In this session, two Mayo Clinic leaders will share how…

Patient charts are dense, prior authorization workflows are fragmented and documentation demands continue to pull clinician time away from care. For healthcare leaders, these aren’t emerging concerns — they’re operational realities with measurable consequences. This on-demand executive conversation examines how…

Every day, provider organizations lose patients they never realize they’ve missed. Patients with open referrals, overdue preventive care, unrebooked no-shows and unresolved balances often fall out of the system entirely. Staff shortages and fragmented workflows make proactive outreach difficult to…

Most hospitals have invested heavily in visibility in the form of dashboards, daily huddle reports, capacity snapshots and more. Yet boarded emergency department patients, delayed discharges and capacity bottlenecks remain stubbornly familiar. The problem is rarely a lack of data.…

Pomona Valley Hospital Medical Center, a 427-bed community medical center, faced a multi-month surgical backlog — compounded by fragmented scheduling, manual workflows and poor communication across facilities. It was a significant operational challenge with no easy fix. But in 90…

As patient volumes grow, many hospitals are trying to answer the same question: How do you create capacity without expanding the health system’s physical footprint? This session explores how Sarasota Memorial Health Care System approached that challenge by rethinking daily…

The era of siloed physician staffing is ending. Yet many health systems still manage locums and permanent recruitment separately, creating higher labor costs, longer vacancy windows and fragmented visibility across service lines. Leading organizations are rethinking this approach. In this…

Hospital leaders do not need more dashboards. They need operations that respond in real time. In this webinar, Cody Walker, RN, president of Baptist Health Medical Center–North Little Rock, shares how Baptist Health Arkansas redesigned its approach to patient flow…